Policies for Individual Reserves:
To make a reservation effective, a deposit must be made for 50% of the total amount at the time of booking. Otherwise, the reservation will be considered only as an attempt.
The remaining 50% must be deposited, 30 days before the arrival of the guests. Reservations requested less than 30 days prior guest entry must be 100% paid.
Policies for Group Reservations:
It will be considered a Group Reserve, from 4 rooms reserved.
60 days before the reservation, 50% of the total must be paid.
30 days before the reservation, the remaining 50% must be paid.
Groups must be 100% paid 30 days prior to arrival, in order to prepare all the logistics that groups entails.
The rooming list for groups must be sent 30 days in advance.
Policies for Children:
Child up to 4 years free sharing room and bed with parents (does not consider additional bed).
The entrance of food or alcoholic beverages to Hacienda Tres Lagos us not allowed. Uncork service will be charged at the restaurant.